Privacy Policy

Last Updated: February 17, 2026

CrewAgent AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and company affiliation provided during registration.
• Job Site Data: Photos captured through the app, GPS coordinates, timestamps, and project information.
• Device Information: Device type, operating system, and app version for troubleshooting purposes.
• Usage Data: How you interact with the app to improve our services.

2. How We Use Your Information

We use collected information to:

• Provide AI-powered photo analysis and classification services
• Send SMS and email notifications about job site issues
• Facilitate communication between sub-contractors and prime contractors
• Improve our AI models and service quality
• Comply with legal obligations

3. SMS Communications

By registering your phone number in CrewAgent AI, you consent to receive work-related SMS notifications including:

• Site obstacle alerts
• Safety issue notifications
• Work completion confirmations
• Escalation requests

Message frequency varies based on job site activity. Message and data rates may apply.

To opt out: Reply STOP to any SMS message. Reply HELP for assistance.

We do not sell or share your phone number with third parties for marketing purposes.

4. Data Storage and Security

Your data is stored securely on Microsoft Azure cloud infrastructure located in the United States. We implement industry-standard security measures including:

• Encryption in transit and at rest
• Access controls and authentication
• Regular security audits

5. Data Sharing

We share your information only with:

• Your Employer: Sub-contractor company administrators who registered you
• Prime Contractors: When issues are escalated per your company's workflow
• Service Providers: Microsoft Azure for hosting, Azure Communication Services for SMS/email
• Legal Requirements: When required by law or to protect our rights

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of SMS communications

Contact your employer's administrator or email us to exercise these rights.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Job site photos and classifications are retained for compliance and historical reference purposes as required by your employer.

8. Children's Privacy

CrewAgent AI is not intended for use by individuals under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or app notification.

10. Contact Us

For questions about this Privacy Policy or our data practices:

CrewAgent AI
Email: sabri.mahmud@outlook.com
Phone: +1-202-251-1676